The Modern-Day Guide to Servicing Your New Car

Even for experienced car owners, or motorheads, car servicing can be an uncertain and difficult minefield to navigate. From capped-price servicing, to decisions on what parts to use and where to take the vehicle, or even the frequency with which your vehicle enters the garage – there are no shortage of decisions to consider.

First things first, servicing should be considered for what it really is – preventative maintenance. The purpose is to keep your car in good shape and identify any potential issues before they become a concern. As such, the key is to keep on top of your service schedule and book your car in regularly as per its recommended service intervals.

How often should I service my car?

An unfortunate habit that many motorists have gotten used to is waiting for a problem to arise and then taking their vehicle in for repairs as well as general servicing.

The problem with this approach is, not only does preventative maintenance potentially help prevent an issue in the first place, but it can save you considerable money.

With that said, the latest cars are beginning to incorporate a slightly different approach to servicing. Whereas it was once necessary to take your car in for service every 6 months or 10,000 km, an increasing number of manufacturers are drawing service intervals out to as much as 12 months or 15-20,000km. In fact, some car-makers like Renault are quoting a service interval as high as 30,000km!

Of course, not every manufacturer feels the same way, with Mazda sticking to its recommendation of 10,000km based on the mileage its customer base clocks up each year, which certainly seems a little on the lower side of distances covered.

In the meantime, if you’re driving one of the latest cars on the market, you can probably rest easy knowing that your service probably isn’t required as often as some of your past vehicles, even if certain manufacturers are pushing otherwise.

Should I go to a dealer for servicing?

Another thing you may want to consider is servicing your vehicle through an independent mechanic.

Motorists often feel as though they are obliged to take their vehicle to a dealership for servicing, or they will void their warranty. This is not quite true. If your car is affected by a warranty issue, the independent mechanic will refer you back to your dealer for the manufacturer to subsidise the work.

Outside of the above, independent mechanics can offer very competitive prices, particularly if they utilise aftermarket, rebuilt or reconditioned parts. They also now have access to greater data from manufacturers, making their jobs easier and repair costs more affordable.

Transparency into the servicing process has also become a growing theme.

Whereas previously a motorist would be flying blind with regards to the prices they would receive, servicing has become a little more structured. Drivers now have access to dealers who offer fixed or capped-price servicing programs, where motorists are provided with a price ceiling for their service, usually for a certain amount of years.

As always, however, motorists need to pay attention to inclusions and exclusions, the eligible timeframe, the frequency of the service, as well as any other terms and conditions. It is an option mostly worth considering for owners of up-marker or premium brands where servicing costs can add up pretty quickly.

Finally, the other matter that has become more prominent is menu-based servicing. This details the specific components and labour included in your vehicle’s service and their respective cost(s). Effectively, it is an itemised breakdown. When referenced with prices for individual parts, this type of summation provides some insight to understand the margins your mechanic is charging.

It goes without saying that motorists have considerably greater scope to shop around and compare their service costs between service providers, or for varying makes of cars.

With that said, motorists shouldn’t confuse price differences between different car manufacturers as being attributable to the mechanic or dealership. After all, there are a multitude of vehicle-related factors which play their part, not least of which concerns things like availability of parts and the frequency of servicing.

2021 Toyota Yaris Cross GXL 2WD Hybrid: Private Fleet Car Review.

Toyota started the SUV phenomenon with the original RAV4. Surprisingly, it’s a bit late to a party it helped plan, with the city SUV Yaris Cross coming after other brands have released similar vehicles. There’s a three model range with GX, GXL, and Urban, and a 2WD, 2WD Hybrid, and AWD Hybrid, the same as found in the newest RAV4. Each have a 3 cylinder, 1.5L petrol engine, the same as now found in the Yaris hatches.Pricing for the GX starts from $30,447 in Ink Black, 2WD and non-hybrid, with metallics, including the Mineral Blue found on the review vehicle, to $30,962. The pricing matrix can be slightly confusing so follow this link to find a price for your location and specification. Our Mineral Blue GXL Hybrid 2WD starts from $36,168 drive-away for our location.

The important parts of the Yaris Cross are the engine package and the size of the body. On the first point, we’ll admit to being somewhat baffled by the numbers. In non-hybrid trim, the 1.5L triple cylinder is rated, says Toyota, at 88kW and 145Nm. The hybrid package is 85kW and 120Nm……Economy isn’t hugely different at 5.4L/100km to 3.8L/100km on the combined cycle, with 91RON and a tank of 42L or 36L in the Hybrid. Transmission is a CVT with ten preprogrammed ratios and includes a mechanical first gear for better off the line acceleration. The AWD version has a separate rear axle electric motor and can take up to 60% of the torque when the drive sensors says so.Sizewise, the Yaris Cross sits on a 2,560mm wheelbase, with a total length of 4,180mm. There’s a height of 1,590mm, and width of 1,765mm. In comparison the Hyundai Kona in 2020 spec is 4,205mm and 1,550mm long and high on a 2,600mm wheelbase. Wheels for the GX and GXL are 16 inch diameter alloys, with rubber at 205/65 and from Bridgestone’s Turanza range.

That SUV body gives it an extra 30mm ground clearance than its hatchback sibling and stands taller by 90mm, spreads wider by 20mm and is longer by 240mm..

In profile, the Yaris Cross bears an unsurprisingly striking resemblance to bigger sibling RAV4, complete with bulldog blunt nose, a kicked up rear, and steeply angled tailgate line. The cargo door opens to a 390L space (314L in Urban) which houses a spacesaver spare. The Urban gets the goo kit.

The front is perhaps the blandest part of the Yaris Cross, and one of the blandest seen on a car in recent times. It looks nothing like the standard Yaris hatch nor the GR versions; they, at least, still have a family resemblance. Here we see a pair of intakes split by a body coloured strip, a pair of vertical LED strips, and darkened headlight covers. Body moldings for the wheel arches are joined by a thick slab on the sills which has the car’s name embossed in.Inside it’s not quite as bland. The dash is the same as the hatch, with a pair of smaller dials set ahead of an information screen. The left dial shows the energy status of the drive on the go, from charge to Eco, to Power. Speed and fuel tank info are on the right. The centre screen shows battery and drive flow information, audio, economy (3.9L/100km) was our final average). satnav and DAB are included in the main 7.0 inch touchscreen.In the console are the switches for the drive modes (Normal, Eco, Sport), traction control, and EV mode. As is the norm for Toyota, the petrol engine kicks in on anything other than a light throttle. The drive selector has a B for Brake, which harvests energy from the braking. There is only one USB port and no offering of a wireless charge pad. Plastics are of an average look and the steering wheel insert was slightly loose and squeaky.

Rear seat leg room is tight, quite tight. Adults would struggle to be comfortable and lanky teenagers don’t quite fit. A centre portion of the 60% part of the 60/40 seats has a pair of cupholders and that’s as much in the way of extra convenience items the rear seat passengers in the GXL will have. Having said that, the actual comfort level of sitting in the cloth covered seats is good, with plenty of support and the fronts eats have good lumbar support too.As a driving package the Yaris Cross demonstrates that even Toyota can get it wrong. The driveline exhibits the same bang and shunt as experienced in the Yaris ZR Hybrid as the throttle is applied or lifted. At times, in opposition, it’s smooth and seamless as the petrol engine kicks in and out, and noticable more on light throttle applications.. The 1.5L is raucous at times, and the insulation under the bonnet is thin, allowing plenty of noise through. Toyota have also located the bonnet strut directly above the engine. The doors aren’t well insulated either, which means external noises filter through easily, and the lack is noticeable when closing the doors. There’s a tinny “thunk”, not a satisfyingly weighted thump.

Steering is light, and the chassis is easily upset over bumps, but minimally changes the direction of the nose. It’s twitchy at times, and light cross winds had the Yaris Cross move around. It’s less composed than expected, all around, with an unsettled ride more often than not the sensation, rather than a well mannered experience. In small spaces, such as roads for a three point turn, underground carparks in shopping centres, and general daily driving, the fidgety handling becomes a benefit, as the short body and the light steering make moving the Yaris Cross around in these environments easy. On both sides of the drive, the Bridgestone rubber squealed…The same applies to the drive; it’s by no means a rocketship, even allowing for the CVT and the battery. Sink the slipper and the 1.5L yells its three cylinder noise, the CVT sees the rev count climb, and forward pace is …leisurely. It’s been timed elsewhere as something around the 11 to 12 second mark to reach 100kph. Again, the Yaris Cross points towards being better suited for the urban environment rather than the outer ‘burbs.

There is a good safety package as standard across the range. A pedestrian and cyclist calibrated anti-collision system is standard, as is Lane Trace Assist, Intersection Turn Assistance, and Traffic Sign recognition for speed signs. The GX misses out on Blind Spot Monitor and Rear Cross Traffic Alert. There are eight airbags, including two between the front passengers and, in a first for Toyota in Australia, an SOS function which can call an emergency centre at the press of a button or automatically in the event of airbag deployment.Warranty is a five year/unlimited kilometre mix, with servicing capped at $205 for a cycle of 15,000 kilometres. Battery warranty is ten years.

At The End Of The Drive.
City SUVs appear to be “the next big thing” in a crowded marketplace and although Toyota hasn’t lead the charge in this segment, it lobs a solid, if uninspiring, entry. It’s clearly marketed (and engineered, we think too) at a couple with no or one small child, making it an ideal second car too. The ride quality deters from really exploring its envelope as it’s dynamically off-par. But punt it at city velocities and it’s at home.

But, and yes, there has to be another but, it’s the price. Consider the Mazda CX-3 which ranges from $22,710 to $38,450, Ford’s new Puma ($29,990 to $35,540), Subaru’s XV, ($29,240 – $35,580), and the VW T-Cross ($27,990 – $30,990). Hybrid tech does factor but for some the drive quality will turn them away.

The European EV Compass

The best of European engineering and technology has always been considered to be some of the finest the world has to offer (particularly German, Swedish and British engineering).  However, with the advancement in microelectronics and electrical know-how that is coming from the Asian parts of the world, there is little time to be had before German, Swedish, Dutch and British (to name a few) technology giants, and automotive and engineering giants, could get swallowed up and placed in the history books.

It might be that to counter the advancement (or even to just keep pace with) of big Chinese, USA, Korean and Japanese automotive, electronics and digital giants, that it’ll likely take a collective pan-European approach in tech-innovation and mobility transformational advancements.  The movement is happening in Europe but is it fast enough?

Rather than each country try and do it alone, a pan-European alliance for the electric mobilization of Europe along with the coordination and alignment of national policies would be far more capable of countering the competition from the USA and China.  Being able to pool assets, funding, supply chain networks, research and development, battery production, electronic charging point networks, power storage technology, recharging technology and Pan Eurpean policy initiatives that promote market entry for electric vehicles (EVs) will go a long way to keep Europe at the forefront of transport design and innovation.

With the spotlight heavily focusing on environmentally-friendly transport, EVs and driverless cars, and their growing numbers filling the roads up in Asia and in Europe, the rest of the world will also need to catch up with the technology, or change to other manufacturing designs instead.  Now and into the future we are seeing how global status, energy and transport are directly linked to each other.  Renewable electricity generation and storage at the national level is an assignment across Europe that is a huge task on any given day, but its roll-out also needs to quicken its pace.  Politics will play an important role for European countries to pull together to use renewable energy, energy networks and EV and Fuel Cell vehicle technologies.

Demanding logistical changes like this also calls for an adoption of a new social perspective on this new way of doing transport, even new way of life, whether that be in purchasing a new energy efficient car or pooling together to get from A to B or using environmentally friendly public transport.  Not everyone can cycle to work!  The automotive landscape in Europe is changing, just as it is globally.  Government policy will play a leading role in moderating and coordinating the transformation of the automotive industry into new ways of doing transport for the people.

At European local government levels, there also requires the push to implement the urban-transport transformation towards emission-free and fossil-fuel-less transport systems.  Urban and development planning needs to promote the electric charging infrastructure, as well as providing big financial benefits and incentives for the public to change from fossil-dependent transport to the use of EVs.  Global carbon emission goals are driving the need to steer away from fossil fuels.

In the future, there would seem to be few chances to succeed as a nation if smaller countries choose to go it alone.  Then again, maybe that’s what Australia, NZ, UK and Japan might do best; they could be attractive in their own right if they did emission-free transport their own unique way, unconnected with the rest of the world’s EV and driverless vehicle systems.

A Class-C Update From Mercedes.

Mercedes-Benz have updated their evergreen C-Class saloon and Estate with what Gordon Wagener, the chief design officer of the Daimler group said reflected the desire to apply “sensual purity”. It’s due for release in the northern hemisphere’s summer season.

Mercedes-Benz C-Klasse, 2021 // Mercedes-Benz C-Class, 2021

The new C-Class will feature both forms of hybrid tech, being petrol and PHEV, and will run 48V technology. The battery alone will power the C-Class for up to 100 kilometres, the company says. The petrol engines will be four cylinders from what M-B call FAME (Family of Modular Engines). Along with turbocharging both the petrol and diesel engines the C-Class will have, M-B add in an ISG or integrated starter-generator. This provides low speed assistance using a 48 volt on-board electrical system that ensures functions such as gliding, boosting or energy recovery. Fast re-engagement has seamless switching from off to on when at lights or a stop sign.

Two engines with petrol will be available, one of 1.5L, the other of 2.0L. 125kW/250Nm for the C180, 150kW/300Nm for the C200 and C200 4MATIC from the 1.5L, with 190kW/400Nm for the C300 and C300 3MATIC versions. A pair of 2.0L diesels factor in, with 147kW/440Nm and 195kW/550Nm. Top speeds are limited at the upper end of the range to 250kph.

The plug-in hybrid C-Class will operate in all-electric mode in many cases thanks to an electric output of 95 kW (129 hp) and an all-electric range of around 100 kilometres. For many areas in Europe this could mean little to no ICE (Internal Combustion Engine) usage. The battery is an in-house design and built in a “pouch configuration” with 96 cells, with a total capacity of 25.4kWh. There is an internal cooling system fitted, managing heat discharge in any driving environment. The high density structure allows a charge rate of 30 minutes to full from empty using a 55kW charger. An 11kW charger is standard.

Mercedes-Benz C-Klasse, 2021 // Mercedes-Benz C-Class, 2021

Energy recovery rates can be driver controlled via rocker switches in the console across all driving modes except for Sport. Lifting the foot from the accelerator has the regenerative system act like brakes, slowing the C-Class whilst simultaneously feeding back energy to the battery. Mercedes-Benz have engineered in two additional driving modes which will enable the driver to take advantage of what the powertrain offers: BATTERY HOLD: Maintaining the charge state of the high-voltage battery is given priority, e.g. when intending to drive in a city centre or green zone later on; selection of the most suitable drive configuration by the hybrid powertrain system, depending on the driving situation and route, and ELECTRIC: Electric driving up to 140 km/h, adjustable energy recovery rate in overrun mode, adaptation of Active Distance Assist DISTRONIC for electric driving, activation of the combustion engine using a pressure point of the accelerator pedal (kick-down).

Extra tech sees optional rear-axle steering with 2.5 degrees of angle reducing a turning circle to 10.5 metres. These have the rear wheels in an opposite direction in steering at speeds up to 60kph, then align with the direct front steering above 60kph. The rear steering also effectively reduces the steering ratio to 2.1 turns lock to lock, down from 2.35.

Notable changes to both the saloon and wagon have seen increase to the overall dimensions. The previous model saloon jumps from 4,686mm to 4,751mm in length, the Estate from 4,702mm to 4,751mm. Width is up by 10mm and 20mm respectively to 1,820mm each. Both share an increased wheelbase of 2,865mm, up from 2,840mm each. Luggage capacity for the Estate ranges from 490L to 1,510L, with a slightly lower load lip, and the rears eats have a 40/20/40 split for extra versatility. A powered tailgate is standard across the range.

Australian delivery dates are yet to be confirmed.

Mercedes-Benz C-Klasse, 2021 // Mercedes-Benz C-Class, 2021